Customer Engagement Starts with Personalized Moments
Add a human touch to your communications with our omnichannel customer engagement hub. Build lasting relationships with personalized messaging and smart automation.
Add a human touch to your communications with our omnichannel customer engagement hub. Build lasting relationships with personalized messaging and smart automation.
Add a human touch to your communications with our omnichannel customer engagement hub. Build lasting relationships with personalized messaging and smart automation.
Offer a true omnichannel experience through our extensive channel portfolio - WhatsApp, Facebook Messenger, Viber and many other chat apps, SMS, Email, RCS, Mobile App Messaging and more.
Find out more
Offer a true omnichannel experience through our extensive channel portfolio - WhatsApp, Facebook Messenger, Viber and many other chat apps, SMS, Email, RCS, Mobile App Messaging and more.
Find out more
Offer a true omnichannel experience through our extensive channel portfolio - WhatsApp, Facebook Messenger, Viber and many other chat apps, SMS, Email, RCS, Mobile App Messaging and more.
Find out more
When we aired the campaign, Infobip was there in real-time, following everything that was going on with the bot. We had to make a bot script change in the middle of the day, and Infobip did it superbly quickly, without impacting consumer interactions.
Mariana Gonçalo, Senior Marketing Manager, Unilever
When we aired the campaign, Infobip was there in real-time, following everything that was going on with the bot. We had to make a bot script change in the middle of the day, and Infobip did it superbly quickly, without impacting consumer interactions.
Mariana Gonçalo, Senior Marketing Manager, Unilever
When we aired the campaign, Infobip was there in real-time, following everything that was going on with the bot. We had to make a bot script change in the middle of the day, and Infobip did it superbly quickly, without impacting consumer interactions.
Mariana Gonçalo, Senior Marketing Manager, Unilever
Helping businesses with a critical part of the digital transformation.
Choose one or more authentication solutions to deliver one-time PINs, reset passwords, and silently verify identities.
Increase platform security by encrypting contact information and give customers anonymity with Number Masking.
Manage customer expectations with critical alerts, delivery notifications, order, and payment confirmations.
Deepen engagement with each customer through personalized brand communication using their preferred communication channel.
Local, Globally
Scalable, fast and flexible solutions
Own infrastructure
Remarkable customer experienceOur local presence enables us to react faster and have everyday interactions with our customers, providing solutions in-line with their needs, local requirements and based on proven best-practices.
Our solutions are created to adapt to the constantly changing market and communication trends at speeds and levels of precision and personalization that only an in-house solution can offer.
Our infrastructure easily scales horizontally, leveraging the hybrid cloud model to never run out of resources.
We will help you get up and running in no time, whether it’s assisting with integrations, messaging best practices or solutions consultancy.
Customers are reshaping the way they communicate, demanding contactless human interactions. This change has resulted in an increased use of digital channels, creating the need for personalized, omnichannel customer engagement.
Download GuideAdd a human touch to your communications with our omnichannel customer engagement hub. Build lasting relationships with personalized messaging and smart automation.
Authenticate
Secure
Notify
Engage